Privacy policy
Privacy Policy
Last updated: 23 August 2026
Magnifique by Maggie operates this website and online store. We are committed to respecting your privacy and protecting your personal information.
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, who we may share it with, how long we keep it and the rights you have over your information.
By using our website or purchasing from Magnifique by Maggie, you acknowledge that you have read this Privacy Policy.
1. Who we are
Magnifique by Maggie is the trading name of the business operating this website.
For data protection purposes, Magnifique by Maggie is the data controller responsible for your personal information.
Email: magnifiquebymaggie@gmail.com
Postal address:
75 Pelaw Crescent
South Pelaw
DH2 2HX
United Kingdom
If you have any questions about how we use your personal information, please contact us using the details above.
2. What personal information we collect
Depending on how you use our website and services, we may collect:
Contact and delivery information
Your name
Billing address
Delivery address
Email address
Telephone number
Order information
Products you purchase
Personalisation details you provide
Names, wording or messages required to create personalised products
Information relating to returns, refunds, exchanges or cancellations
Your previous orders and transactions
Payment information
Payments are processed through Shopify and/or our payment providers.
We may receive information such as:
Payment status
Payment method
Transaction details
Confirmation that payment has been made
We do not need to store your full card number ourselves.
Account information
If you create an account, we may collect:
Your account details
Login information
Preferences
Saved addresses
Wishlist or similar information where available
Communications
If you contact us, we may keep the information contained in your messages, emails, enquiries or customer-service communications.
Website and device information
When you visit our website, information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Pages visited
How you interact with our website
Cookies and similar technologies
3. Personalised products
Some of our products are personalised or made to order.
If you purchase a personalised product, you may provide information such as a person's:
Name
Initials
Age
Message
Photograph
Other personalisation details
You are responsible for ensuring that you have permission to provide personal information or photographs relating to another person where this is necessary.
For example, if you provide a child's name or photograph for a personalised product, you should have the appropriate authority to provide that information.
We use this information only as necessary to create and fulfil your order and provide the requested service.
4. Where we obtain your information
We may collect personal information:
Directly from you when you place an order
When you create or use an account
When you contact us
When you subscribe to marketing communications
When you provide personalisation information
Automatically when you use our website
Through Shopify and other service providers involved in processing your order
From payment, delivery and other service providers where necessary to complete your transaction
5. Why we use your personal information
We use your information for the following purposes.
To process and fulfil your orders
We need your information to:
Process your order
Create personalised products
Take payment
Prepare and package your order
Arrange delivery
Contact you about your order
Process returns, refunds or exchanges
Lawful basis: Contract.
To communicate with you
We may use your contact information to:
Respond to enquiries
Provide customer support
Contact you about an order
Resolve problems with an order
Provide important information about our services
Lawful basis: Contract and/or legitimate interests, depending on the circumstances.
To meet our legal and financial obligations
We may process information where necessary to:
Maintain appropriate business and financial records
Meet tax and accounting requirements
Comply with legal obligations
Respond to lawful requests from authorities
Prevent or investigate fraud or unlawful activity
Lawful basis: Legal obligation and, where appropriate, legitimate interests.
To protect our website and business
We may use information to:
Prevent fraud
Detect suspicious activity
Protect our website
Protect customers and our business
Investigate misuse of our services
Lawful basis: Legitimate interests and, where applicable, legal obligation.
Marketing
If you choose to receive marketing communications from us, we may use your contact information to send you:
New product information
Offers
Promotions
Seasonal collections
Business updates
Other marketing communications
Where consent is required, we will ask for your consent before sending marketing communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us.
Lawful basis: Consent where required, or legitimate interests where permitted by law.
You can still receive important non-marketing communications, such as order confirmations and information relating to purchases you have made.
6. Cookies and similar technologies
Our website uses cookies and similar technologies.
Some cookies are necessary for the website and shopping functionality to work properly, including features such as:
Shopping baskets
Checkout
Account functionality
Security
Website preferences
Other cookies may be used for analytics, website performance, advertising or personalised experiences.
Where required by law, we will ask for your consent before using non-essential cookies.
You can manage cookie preferences through the cookie controls available on our website and through your browser settings.
7. Who we share your information with
We only share personal information where necessary for legitimate business purposes, to provide our services, fulfil your order or comply with the law.
This may include:
Shopify
Our website and online store are powered by Shopify.
Shopify provides services including website hosting, checkout, order management and other ecommerce functionality.
Payment providers
Payment information may be processed by Shopify and/or payment providers used through our store.
Delivery and fulfilment providers
We may share necessary information such as your name and delivery address with postal, courier or fulfilment providers so that your order can be delivered.
Technology and service providers
We may use third-party providers for services such as:
Website technology
Customer support
Analytics
Cloud storage
Marketing
Order management
These providers only receive information where it is necessary for the service they provide.
Legal and regulatory purposes
We may disclose information where required by law, legal process or a lawful request from an appropriate authority.
8. Shopify
Our online store is hosted on Shopify.
Shopify processes personal information as part of providing its ecommerce services to us and our customers.
Information submitted through our website may therefore be processed by Shopify and its service providers.
Shopify may process information outside the UK. Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.
9. International transfers
Some of our service providers may process or store personal information outside the United Kingdom.
Where personal information is transferred outside the UK and UK data protection law requires safeguards, we will use an appropriate legal mechanism for the transfer.
This may include an adequacy decision or appropriate contractual safeguards.
10. How long we keep your information
We only keep personal information for as long as we reasonably need it for the purpose for which it was collected.
The length of time will depend on the type of information and why we need it.
For example:
Order information: kept for as long as reasonably necessary to manage your order, customer-service issues, returns and our business records.
Financial and transaction records: retained for the period required by applicable tax, accounting and legal obligations.
Customer enquiries: retained for as long as reasonably necessary to deal with the enquiry and any resulting issue.
Marketing information: retained until you unsubscribe, withdraw consent where applicable, or we otherwise determine that it is no longer necessary.
Account information: retained while your account remains active and for an appropriate period afterwards where necessary for legal or business purposes.
When personal information is no longer required, we will delete it or securely dispose of it where reasonably practicable.
11. Keeping your information secure
We take reasonable steps to protect personal information against:
Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
12. Your data protection rights
Depending on the circumstances and applicable law, you may have the right to:
Ask for access to the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information
Ask us to restrict how we use your information
Object to certain processing
Request a copy of your information in a portable format where applicable
Withdraw consent where we rely on consent
Object to direct marketing
Your rights are not absolute and may depend on the lawful basis we rely on and other legal requirements.
The ICO confirms that privacy notices should explain the rights available to individuals and how those rights can be exercised. �
Information Commissioner's Office
13. How to exercise your rights
To exercise any of your data protection rights, please contact:
Email: magnifiquebymaggie@gmail.com
Please provide enough information for us to identify you and understand your request.
We may need to verify your identity before releasing or changing personal information.
We will deal with your request within the timeframe required by applicable data protection law.
14. Marketing preferences
You can stop receiving marketing communications from us at any time.
You can do this by:
Clicking the unsubscribe link in a marketing email; or
Contacting us at magnifiquebymaggie@gmail.com
Unsubscribing from marketing will not stop essential communications relating to orders you have placed.
15. Children's information
Our website and online store are intended for adults purchasing products and services.
We do not knowingly collect personal information directly from children for the purpose of allowing them to purchase products through our website.
However, some of our products are personalised for children. A parent, guardian or other customer may provide a child's name, photograph or other information to us when placing an order.
Where this happens, we use that information only as necessary to create and fulfil the requested order and provide the relevant service.
16. Third-party websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security or content of third-party websites.
We recommend that you read the privacy policy of any third-party website you visit.
17. Automated decision-making
We do not make decisions about customers based solely on automated processing that produce legal or similarly significant effects.
Our website or third-party services may use automated systems for purposes such as website functionality, analytics, recommendations, security or advertising.
18. Complaints
If you have a concern about how we have used your personal information, please contact us first:
Email: magnifiquebymaggie@gmail.com
We will try to resolve your concern.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, if you believe your personal information has been handled unlawfully.
The ICO specifically recommends that privacy information explains how people can complain about the use of their personal information. �
Information Commissioner's Office +1
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Changes to our business
Changes to our website
Changes to the services we use
Changes to data protection law
Changes to how we process personal information
When we make changes, we will update the Last updated date at the top of this page.
20. Contact us
If you have any questions about this Privacy Policy or how Magnifique by Maggie handles your personal information, please contact:
Magnifique by Maggie
Email: magnifiquebymaggie@gmail.com
Postal address:
75 Pelaw Crescent
South Pelaw
DH2 2HX
United Kingdom